Would you like to know How to fix the issue “Roku Connected but Not Working”? Here is the troubleshooting guide. Roku error code 009 being the reason behind this error, you can try fixing this error code. Check the Ethernet and USB cable connected to the device. Cross check and verify the network credentials used. Device reset can always help to get rid of the connectivity problems. Resolve the error; check the network speed to proceed with streaming. For assistance to get rid of the error message 009, you can contact our Roku support via +1-844-893-6700.